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  • Matthew Jensen

    Sorry to be that guy but when you’re listing auth, I think after firebase you want that “area” to be “are”.
    Super stoked on the new stuff coming.

  • Sagiv Frankel

    I really wanted to bite my tong here, but I feel like I have to say something.

    At least for me there is no way I can give Ionic Pro a chance after this move.
    Worse over I don’t think I will ever be able to trust any similar solutions as the risk is just to high.

    Push and Auth where great, but you guys never gave it your full attention so it never had a real chance of succeeding. I see the logic with Ionic Pro, but I just don’t see the logic in throwing something away when you could easily charge for and slowly improve. You haven’t put any effort in it for over a year now and although it can be improved, it works well. The other providers will never integrate as well as you can.

    • yesimahuman

      We totally understand, and we know we’re going to have to re-earn the trust of users of these services. The unfortunate reality is that, at the end of the day, Ionic the company wouldn’t have been sustainable if we continued the way we were going. You’re right that we did not put as much effort into the services as we should have. We made a lot of mistakes. I do believe that push and auth would have been very hard businesses to grow in the way we were approaching them regardless.

      There’s a really positive part of this story. Pro is doing really well so far. Ionic’s future as a company that can continue to invest in Ionic Framework, Stencil, and other open source and not-open source projects is considerably stronger as of August 2017 than it was before. That is a major win for the community and for Ionic the company.

      We had to make a really tough decision that we went back and forth on internally and argued for over a year. We know we weren’t providing a great quality of service and we didn’t approach Cloud the way we should have. We’ve done a 180 in that regard and we’ve learned a lot.

      Finally, one thing I neglected to mention is that we are doing a lot more with major vendors today than ever before. For example, we are working closely with AWS to help target content and developer experiences that will be as deeply integrated as Push and Auth were, only now those services are provided by a leading, enterprise ready cloud provider. We think that’s going to be a stronger solution for our users anyways in the future and as Ionic grows our ability to work with partners like this improves.

      We hope we can win you back with Pro, we’re giving it our all.

      • Sagiv Frankel

        Hey max, Thanks for being responsive and patient as always.
        For me this has been a tough year, as RethinkDB shut down(still alive but unclear) and now this major change. There are enough challenges as it is with running a business on mobile.

  • Mat Bettinson

    This is a bit frustrating, not the least because I just spent a couple of days hacking a fix into the Deploy plug-in. It was a bit conspicuous that not much was happening with it.

    That said, I totally understand that these services have a commercial angle and I’d rather see some solution that’s sustainable.

    • yesimahuman

      Hi Mat. The deploy plugin is actually a big part of Pro. If you’d like us to get those changes into the new plugin (that we forked from the current one) can you point me to them?

  • http://www.iziuse.com Reza Rahmati

    I don’t believe that it will be the end for announcing discontinuing a service, if you do it once you will do it again
    I try move all of the services out of Ionic and rely on more reliable providers ;(

  • Ross Rawlins

    Great move! Focus on your core strengths and keep making ionic great.

  • eric cugota gomez

    As i said before, i find the lack of official seamless social auth disturbing. having to work with 2-8 non official most of the time lightly supported and almsot always requiring addition setup plugins is NOT dev friendly. that was the only reason we started using cloud, and it took you two weeks after i started the integration to kill it ( not your fault we decided to try it late). Not gonna lie, this throws me out of the possible client’s list for PRO, as none of the features (except creator maybe, but we do specialized apps, not drag & drop generic templated stuff like the one i’ve seen it outputs, and maybe monitor, but i haven’t seen it and 30$/mo for a single platform’s error report doesn’t sound intersting) fits me.

    • yesimahuman

      We do understand the frustration and apologize again. We’re confident the other options in the market are a better fit for Ionic developers long term.

      Thanks for the feedback about Pro, we hope you do give it a try as many of the users on it are finding it a big improvement to their workflow.